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What are you really saying?

We all talk, but what are we communicating? Does the listener understand what we are trying to say? Follow the 5 steps to getting your point across.

Does your partner know what is IMPORTANT to you?

There are times when you get upset because your partner or friend has not met your expectations. Do they know what your expectations are?

What are the ingredients of a true apology?

Somebody did something wrong, you got upset, and then the person apologized only to leave you feeling more frustrated. Why is that? Most apologies do not have all the ingredients of a true apology. Find out the four core ingredients of a true apology.

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